It's simple to make your claim your cashback
Purchase a eligible new Samsung Galaxy device from one of the participating retailers between promotion period. When you have received your new device, visit the claim page via Promotions page.
Enter your new Samsung Galaxy IMEI or Serial to verify your purchase and select the device you want to trade-in. We'll send you a pre-paid return pack within 1-3 days of submitting your claim to return your old device.
Post your old device to us via the pre-paid packaging we provided. Once received, we'll check it over and pay you within 3 working days. Don't worry, we'll keep you updated via email every step of the way so you know what's going on.